Feedback Genius helps sellers get more product reviews and better seller feedback . . . but that’s just the beginning.

Feedback Genius also helps you:

Build your brand.
Deliver customer service, showing you care about more than just the transaction.
Anticipate buyers’ needs for questions and support — before they even have to ask.
Create loyalty and repeat customers who recommend your products and brand to others.

With Feedback Genius on your side, you’ll enjoy this easy-to-use, highly-customizable app to:

Automate customer emails — saving you time so you can focus on growing your business.
Create the goodwill that encourages buyers to leave you positive reviews and feedback.
Reap the sales and ranking benefits from honest positive reviews.
Solidify a reputation where future shoppers choose you over the competition.

And on top of it all, take advantage of our best practice email templates and guidelines to comply with Amazon’s feedback rules.

All transactions are directly between you and the developer of this application. The developer may set its own policies on pricing, usage, and cancelation related to this application. Because Amazon isn’t directly involved in the development or sale of this application, you will need to contact the developer for any technical support or customer service questions.

Feedback Genius Features

Save time and reach more buyers using automated messages.
Send the right message at the right time with templates, filters, event triggers, and carrier integrations.
Get timely notifications so that you never miss customer feedback.
See the effects of your efforts by digging deep into a host of informative analytics.
Expand your reach and grow your ratings and reviews across multiple Amazon Marketplaces.

Who should use this?

Sellers working to build their brands
Sellers looking to increase quantity and quality of reviews and ratings
Sellers who want to nurture customer communications and develop customer loyalty
Sellers who value honest buyer feedback and seek to optimize their product listings as a result of that feedback

Pricing information

$20/month includes 1,000 Emails; $10 for each new marketplace