- Feedback and Reviews
- Buyer/Seller Messaging
- Analytics and Reporting
- Automatically send the right message to the right customer at the right time with advanced timing filters.
- Get notifications directly to your phone so you can respond quickly to new feedback.
- Use professionally written customizable templates that are proven to work and engage with buyers.
- Communicate in your buyer’s language with templates in English, French, German, Spanish and Italian.
- See email open and engagement rates with extensive analytics.
- Automate your feedback management in one place.
- Supports seven Amazon marketplaces.
FeedbackExpress makes it radically easy to request seller feedback and product reviews through Buyer-Seller Messaging. Get alerts to your phone or inbox for negative ratings to allow you to react quickly and resolve customer issues as soon as possible.
Request seller feedback and product reviews in English, French, Spanish, German and Italian—with professionally written templates that are proven to work, available for you to use and send on the following marketplaces:
You can instantly translate feedback in the buyer’s language to yours to quickly understand what buyers are saying.
Build your brand.
Be proactive and automatically get in touch at the right time so customers know you’re there to help.
Stay within Amazon’s guidelines and best practices.
Who should use this?
- Amazon sellers who want to increase the quantitiy and quality of their seller feedback and product reviews.
- Sellers who want to improve their buyer/seller messaging and develop customer loyalty.
- The software is used by FBA, MFN, Seller-Fulfilled Prime and private label sellers.
$20 per month includes 1,000 emails. No-long term contracts, cancel at any time.